faq

 

Question: What makes alfardan so expensive?
Answer: We are so proud to have unique and special products at competitive prices and at the same time what makes us so special is our exceptional customer & after-sales service

Question: What price point does alfardan start at?
Answer: We have items for SR500 & up in Accessories, SR2000 & up in Jewellery, and SR5000 & up in Watches

Question: What brands does alfardan carry?
Answer:  Watches:
Harry Winston /Breguet /Vacheron Constantin/Chopard/ Girard-Perregaux/ Franck Muller/Backes & Strauss/Faberge/Greubel Forsey/Manufacture Royale/ Rudis & Sylva /Sarcar/ Cvstos /deWitt /Corum /de Grisogono /Chaumet /Dior /Eterna /de LaCour /Alain Philippe 

Jewellery:
Chopard /Faberge /Yeprem /de Grisogono /Casato /Maria Gaspari /Stefan Hafner /Schoeffel /Paolo Piovan /Riviere

Question: How many stores does alfardan have in Saudi Arabia?
Answer: 3 ( Riyadh, Jeddah, Khobar )

Question: Where is your Riyadh store located?
Answer: Olaya Main Street, Across from Alkhozama Centre

Question: Where is your Jeddah store located?
Answer: Jewellery Centre, Tahlia Street

Question: Where is your Khobar store located?
Answer: Business Gate Centre, King Faisal Road

Question: Do you guys open on Fridays?
Answer: No
 
Question: Do you repair jewellery?
Answer: Yes

Question:  Do you service watches?
Answer: Yes

Question: How long would a watch take to get serviced?
Answer: It all depends on the type of service. Minor repairs take 1-2 weeks while major ones take up to 3 months depending on what brand and the type of repair specially the watch needs to be shipped back to factory for service

Question: What’s your max discount on watches?
Answer: It varies depending on the product
 
Question: What’s your max discount on jewellery?
Answer: It varies from one brand to another
 
Question: Do you change batteries on watches?
Answer: Yes and it takes 1-2 days and sometimes on the same day while you wait

Question: How long would jewellery repair take?
Answer: It depends on what type of repair it is. It may however take like 1-2 weeks if done locally and up to 2 months if parts ordered from the manufacturers or item shipped back to factory for repair

Question: Do you custom-make jewellery and what are the procedures?
Answer: Yes and you need to come in to one of our stores and meet a sales specialist for details

Question: Can I buy online & do you do delivery?
Answer: Yes and it has to go through special procedures of payment and delivery with some limitations 

Opening Hours
Riyadh 3pm to 10pm Saturdays through Thursdays
Jeddah & Khobar: 10am to 12pm and 5pm to 10pm Saturdays through Thursdays

Price List
When any customer/ follower asks about a specific item price, we ask him to visit the showroom or call the sales person (provide the number) and not mention any price from our side 
( because many times happened that customer asked for price and went to our competitor to show them the price that we provided and asked them to give him a lower price… ) 

Product List
Watches : men’s watches, women’s watches, high-jewelery timepieces 

Jewellery: Engagement & Bridal, Rings, Bracelets, Bangles, Pendants, Necklaces, Earrings, Brooches, Small Sets, Full Sets, Men’s Jewellery, Specials

 Accessories: Writing Instruments, Cufflinks, Misbaha , Wallets, Belts , Watch Cases , Key Rings , Sunglasses, Gifts for Her , Gifts for Him 

E-Commerce

We have a website but e-commerce is not available, you however can buy online and get the shipment as a service through our sales team  

Showroom and Locations

Sales Contacts:

Riyadh: Olaya Main Street, Across from Alkhozama Centre/ 011 462 1162  

Jeddah: Jewellery Centre, Tahlia Street  / 012 664 0074

Khobar: Business Gate Centre, King Faisal Road  /013 849 4401

Product Availability/Country
Saudi Arabia only, all products on the website are available, we can ship any item internally between our branches in case client wants to buy it